Tooltips are one of the most commonly used training techniques – whether for employees or customers. It helps to link theory with practical application, ensuring a stronger mental connection between the two. This is particularly helpful for technicians who have gone through some training, but are still not as experienced, and could do with a little virtual assistance as they work independently. Or, for customers who are getting acquainted to new products and features.
AR tooltips can pop up automatically in the view of the AR headset or camera device in the form of 3D overlays when an AR marker is identified, or when the trainee activates it, guiding him or her through the task when necessary, and giving the worker the confidence to continue working. A reliable on-the-job mentor.