Simplify complex technical maintenance and documentation processes.
Mastering maintenance and documentation processes can make a difference to your revenue stream.
- Maintaining industrial machines and parts can be complex, as it requires a lot of resources and documentation.
- By transforming these processes into intuitive 3D real-time experiences, maintenance, documentation and after-sales can be a breeze.
Interactive product maintenance, documentation and after-sales – at your fingertips.
Feed step-by-step instructions visually and auditorily via VR/AR technologies by a remote specialist, or embedded within the application.​
- Reduce reliance on the physical presence of a specialist to conduct maintenance.
- Give clients and technicians the possibility to performance maintenance tasks on their own.
VR/AR solutions for industrial maintenance and after-sales
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Audi enhances customer support with AR after-sales.
German car manufacturer Audi offers its customers a new generation Owner’s Manual in the form of an AR application. The user only has to move their smartphone over parts of the vehicle to obtain concise information about their function and operation.
The app is particularly useful for the more complicated engine compartment. By offering step-by-step instructions overlayed onto vehicle parts, customers can easily and intuitively fix smaller issues independently.